Manage Your Card



To make it easy to manage your McGrath Pink Visa card, we provide you with a range of flexible options to help you manage and stay on top of your credit or debit card.

BPAY

You can make repayments on your McGrath Pink Visa card using BPAY. Simply use the BPAY Biller code 118760 and customer reference number provided on your credit card statement:



Alternatively, you can arrange to make your card repayments by payroll deduction, Internet Banking transfer, Telephone Banking transfer, deposit at any of our Financial Services Stores, periodical payment or external credit transfer from another account held at another financial institution.



Direct debits

For other regular bills such as rates, power, telephone, etc., where the amounts may vary from bill to bill, you can arrange with your service company to have the amount of your bill automatically paid directly from your McGrath Pink Visa Card. It's as easy as contacting the relevant company, requesting a Direct Debit Authority form from them and completing some simple paperwork.



SMS and email alerts

Stay in control of your credit card and avoid surprises. Get the latest account information on your credit card via SMS or email with our alerts service.

You can choose to be notified on the following events:


  • Your end of day account balance on a regular basis
  • If there has been a debit or credit of an amount greater than or equal to a nominated amount
  • When a direct debit or a direct credit of a nominated amount is made to your credit card
  • When your credit card reaches a particular balance (low or high)

You can register for our alerts service through internet banking, by calling 1300 13 22 77 or visiting your nearest Financial Services Store.



Internet Banking

Our Internet banking service will help you manage your credit card payents, balances, statements and more. Following are just a few of the options you will have available at the click of a button:

  • View your current account balances
  • View your transaction history
  • Print out and download your transaction history to an accounting package or database
  • Obtain details of interest earned and charged
  • Record or change payment authorities
  • Arrange the transfer of funds between your accounts
  • Make regular or one off payments to suppliers
  • Transfer funds to accounts at other financial institutions

For more information, or to register call 1300 13 22 77.



Telephone Banking

You can access information on your McGrath Pink Visa card through our 24-Hour Account Enquiries Service, seven days a week. This is an automated service, which you use by pressing the buttons on your touch-tone telephone.

For 24 Hour access to your accounts call
1300 13 16 99 to:

  • check your account balances
  • review the last 5 transactions on your accounts
  • transfer funds between selected accounts
  • order a statement
  • obtain details of interest credited on savings accounts and investments in the last financial year.

For more information, or to register call 1300 13 22 77.



E-statements

You can elect to receive e-statements when completing your application for a McGrath Pink Visa card.

E-statements are the electronic delivery of your monthly or quarterly statements. E-statements are much more environmentally friendly as they replace your current paper statements you receive in the mail.

Access to e-statements free and faster than a traditional paper statement as there is no postage required. We will send you an email as soon as your statement is ready for viewing.




PIN is the only way to pay from August 1, 2014

Soon you’ll no longer to be able to sign for any card purchases. It’s part of an industry security initiative that’s focusing on improving your card security.

Don’t know your PIN?
Please visit your closest Financial Services Store to manage your PIN changes or call
1300 13 22 77 for more information on how to change your PIN.




Verified by Visa protection for online purchases

At Community First, we want you to have the peace of mind that all your transactions are safe and secure. The Verified by Visa (VbV) service is just one of the ways you can help make your internet transactions safer. It works by authenticating a cardholder’s identity at the time of purchase.

The goal of Verified by Visa is to create a level of consumer trust and confidence in online shopping similar to that in the physical shopping environment. It is designed to improve both cardholder and merchant confidence in internet purchases as well as reduce disputes and fraudulent activity related to the use of Visa card payments.


All you need to do is register a password and personal message and each time you make a purchase, your card will be recognised as a VbV enabled card and will request this password, helping to prevent unauthorised use.



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